Customer Care

Welcome to Customer Care. Answers to most of your questions should be found online in this section. Or, you may contact a customer care representative by phone or e-mail.

Technical Support Phone: (800) 472-2638
Technical Support Email:   techsupport@pacificnet.net

Online Assistance:

Pacificnet.net Member Services
Update your account information, change your billing method, add a sub account, and much more.

Webmail
Check your e-mail through this new and improved webmail interface.

Local/National Access Numbers
A complete list of our national & local dial-up numbers can be found here.

FAQ's
Look in our Frequently Asked Questions section for some general help.

Contact Us
Can't find the answer you're looking for? Give us a call or drop us a note and we'll get back to you!